Healthy Ageing Institute (“we,” “us,” or “our”) operates the website https://healthyageinginstitute.com (healthy Ageing Institute). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect the following types of personal information:

• Personal Identifiable Information (PII):

  • Name
  • Address
  • Email Address
  • Phone Number
  • Payment Information (e.g., credit card details)

• Non-Personal Information:

  • IP Address
  • Browser type
  • Operating system
  • Pages you view on our site
  • Time and date of your visit
  • Referring website

• Order Details:

  • Product purchases
  • Transaction history

We collect personal information in several ways, including:

• Directly from you: When you create an account, place an order, subscribe to our newsletter, or contact us.
• Automatically: When you browse our website, we use cookies and other tracking technologies to gather information about your browsing behavior.
• Third-Party Services: We may receive information from third-party services such as payment processors or marketing tools.

We use your personal information to:

• Process and deliver your orders.
• Communicate with you regarding your order or account.
• Improve our website and customer experience.
• Send you promotional materials (if you have opted in).
• Process refunds or exchanges.
• Comply with legal obligations.

We may share your personal information with:

• Service Providers: Third-party providers who assist us in payment processing, shipping, marketing, or website hosting.
• Legal Authorities: Where required by law or in response to valid legal requests (e.g., law enforcement).
• Business Transfers: In the event of a merger, sale, or business transfer, your personal data may be transferred as part of that transaction.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure encryption protocols (SSL) for transactions and ensure our systems are regularly updated to safeguard your data.

However, no method of transmission over the internet is 100% secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our website uses cookies to improve your browsing experience, collect data, and understand usage patterns. You may choose to disable cookies through your browser settings; however, this may affect the functionality of the website.

Under the Privacy Act 1988 (Cth), you have the following rights:

• Access: You may request access to the personal information we hold about you.
• Correction: You may ask us to update or correct any inaccuracies in your personal information.
• Opt-out: You may opt out of receiving marketing communications by following the unsubscribe link in the emails we send.

As we may use service providers outside of Australia (such as cloud storage or payment processors), your personal data may be transferred outside of Australia. We ensure that any international data transfers comply with Australian law and that adequate safeguards are in place to protect your information.

Our site may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. 

We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:

Healthy Ageing Institute
Email: …..@healthyageinginstitute.com
Phone: 61 7 3219 2966
Address: PO Box 1586 Carindale Q 4152