Healthy Ageing Institute
Compliant with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)
The Healthy Ageing Institute (“we”, “our”) is committed to protecting your personal information.
1. Information We Collect
We may collect:
- Name, email address, phone number
- Billing information
- Purchase history and course enrolments
- Website usage data and analytics
- Survey responses
- Membership activity
2. How We Collect Information
Through:
- website forms
- checkout/payment processes
- email opt-ins
- cookies and analytics
- membership systems
- third-party services (SureCart, Stripe, PayPal, Vimeo, LMS platforms)
3. How We Use Information
We use your information to:
- deliver digital products and courses
- send purchase confirmations and updates
- provide customer support
- improve our website and products
- send marketing communications (with your consent)
4. Marketing & Consent
You may opt out of marketing at any time by using the unsubscribe link.
5. Storage & Security
We take reasonable steps to protect your information.
Some data may be stored using secure third-party providers, including offshore servers.
6. Disclosure
We do not sell personal information.
We may share information with service providers who support payment processing, email delivery, IT operations, or course access—only as required.
7. Access & Correction
You may request access to or correction of your personal information at any time.
Contact: …..@healthyageinginstitute.com
8. Cookies
Our website uses cookies to enhance user experience and analytics.
9. Complaints
If you believe your privacy has been breached, contact us at ………@healthyageinginstitute.com
Unresolved matters may be referred to the Office of the Australian Information Commissioner (OAIC).
Last Updated: 07/12/2025